Cookie Policy

1. Introduction

This Cookie Policy explains how Dr. Metuse Plastic & Reconstructive Surgeon uses cookies and similar technologies on our website. This policy should be read alongside our Privacy Policy, which explains how we use personal information.

By using our website, you consent to the use of cookies in accordance with this Cookie Policy. If you do not accept the use of cookies, please disable them as explained below or refrain from using our website.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how their site is being used.

Cookies are not harmful and do not contain viruses. They cannot access other information on your device.

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation, secure areas access, and remembering your preferences. The website cannot function properly without these cookies.

Examples: Session cookies, security cookies, load balancing cookies

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They help us improve the functionality of our website.

Examples: Google Analytics cookies, which collect information about how you use our website

3.3 Functionality Cookies

These cookies allow the website to remember choices you make and provide enhanced, personalized features.

Examples: Language preference cookies, text size preference cookies

4. Third-Party Cookies

Some cookies are placed by third parties on our website. These third parties may include:

• Analytics providers (like Google Analytics)
• Social media platforms (like Facebook, Instagram, Twitter)
• Payment processors

We do not control these third-party cookies. You can check the third-party websites for more information about these cookies and how to manage them.

5. Cookie Consent

When you first visit our website, you will be shown a cookie consent banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time by clicking on the "Cookie Settings" link in the footer of our website.

Essential cookies will be set regardless of your consent as they are necessary for the website to function properly.

6. Managing Cookies

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your device and you can set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.allaboutcookies.org.

To manage cookies in different browsers, click on the relevant link below:

• Google Chrome
• Microsoft Edge
• Mozilla Firefox
• Apple Safari
• Opera

7. Specific Cookies We Use

This list is not exhaustive and may be updated as our website evolves.

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to check this page periodically for any changes.

9. Contact Us

If you have any questions about our use of cookies, please contact us at:

10. Complaints

If you have a concern or complaint related to cookies or privacy on this Website, please contact our practice first so we can investigate and address your concerns.

If we are unable to resolve your concerns, you may escalate the matter by lodging a complaint with the Health Professions Council of South Africa (HPCSA).

HPCSA website: https://www.hpcsa.co.za/